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why does my video only work in safe mode?
I have a dell inspron laptop that workes fine in safe mode but video dont come up in normal mode,the video is not going out because I tryed this many time,going back and forth from safe mode to normal,cant do updates in safe mode ,but I think that will solve the problem.thanks for all your help
1 Answer
- Dell Inc.Lv 76 years agoFavorite Answer
Hi,
My name is Soumya and I work for the Social Media and Community Team at Dell. This seems to be a driver issue, Boot system in normal mode. Please go to Device manager > Uninstall Video Driver > Restart the system in normal mode. The generic video drivers will load, check if the videos are playing.
Click on the link http://dell.to/14Xsnmd > enter service tag > select Operating system & update the latest video drivers.
Hope this helps. Please reply if you have any questions, I ll be happy to assist you.
-Soumya
#iwork4Dell
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO/
