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? asked in Consumer ElectronicsCameras · 2 weeks ago

My samsung camera wont connect to my phone?

In August,i got a new phone,and when i wanted to pair it up with my camera,it did not pair,it showed this: It said that it is still looking,i connected to the camera's wifi but it still shows this. I factory reteted it but it is the same,PLEASE HELP!

Phone:Samsung Galaxy A20E

Note:It still connects to the computer,but it does not let me install i-launcher

Camera Model:Samsung ST150F

Attachment image

2 Answers

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  • Sumi
    Lv 7
    2 weeks ago

    We know that the phone's WiFi is working because it can connect to your computer.

    What we don't know is if the camera's WiFi is working.  Re-read the camera's owner manual to see what software you need, if any on your computer.

    Samsung doesn't show any firmware upgrade for this model.

    Read page nine of this manual: http://www.2cameraguys.com/pdf/Samsung-ST150F-came...

    Follow the directions EXACTLY how they're written.  These connection issues are often user error and not the fault of the camera.

  • RoVale
    Lv 7
    2 weeks ago

    It sounds like you need to get the software so the phone can recognize your camera.

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