In Yahoo Mail, I open mail, try to scroll down , box shows up--Internet Explorer has stopped working. How do I correct this issue?

Question

RETIRED · Accepted Answer

Try a different browser.  IE.and Yahoo are having problems

Temporary glitches do happen and most of the time Yahoo is
aware of it and is presently trying to resolve the issue. If you have
the patience you can wait until Yahoo corrects the problem.  If you
don't have the patience you can switch to another browser to see if it 
helps...you can switch back to see if the problem has corrected itself.
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This link explain what will happen to you if you do not
have the supported browsers by Yahoo
http://yahoomail.tumblr.com/post/85155936276/an-update-to-yahoo-mails-supported-browser-policy
======================================== 
This Yahoo link displays the latest versions of IE and MacIntosh 
browsers that work best with Yahoo
https://help.yahoo.com/kb/index?page=content&id=SLN4556&actp=search&viewlocale=en_US&searchid=1393850352123&locale=en_US&y= 
====================================
Some users have indicated switching to the 
BASIC format has solved many problems
Hover your pointer over the GEAR...upper right while in the INBOX view.
..click on SETTINGS...On the next screen place
a check mark left of BASIC located near the 
ottom of the screen......click SAVE.
=====================================
If you decide on this format some features are missing..  
https://help.yahoo.com/kb/mail-for-desktop/SLN5171.html?impressions=true 
=====================================
In case you are using Windows Internet Explorer 11, 
which is presently causing problems, you might consider
disabling it and installing IE10.
To check to see what version you have click on
HELP....upper left...while in Internet Explorer..
then click on ABOUT INTERNET
EXPLORER....the next popup will show you.
+++++++++++++++++++++++++++++++++++

======================================= 
Uninstall links
http://search.yahoo.com/search;_ylt=Aq9YvHrOFlt2W_Hg4Ik564AC.Bd.?p=remove+IE11&type=2button&fr=uh3_answers_web_gs
+++++++++++++++++++++++++++++++++++
IE10 Download for Windows 7
http://internet-explorer-10-64bit.en.softonic.com/download

Limitations of Yahoo Mail if using I.E. 7 and 8
https://help.yahoo.com/kb/limitations-internet-explorer-yahoo-mail-sln5918.html 
 
Internet Explorer 8 No longer Supported
https://help.yahoo.com/kb/SLN24087.html?impressions=true  
============================================
PLEASE READ THIS INFORMATION LINK FOR I.E.
http://www.cnet.com/news/yahoo-upgrade-your-browser-or-be-switched-to-basic-email-service/  
============================================
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============================================
Yahoo no longer picks the best answer.  We out here would
appreciate YOU doing it.  So....when you are done receiving 
answers to your question "PLEASE" pick one as a BEST 
answer so someone gets credit for answering it.  Thanks......

You must wait ONE HOUR after you ask a question before choosing.

This link will show how.
https://help.yahoo.com/kb/answers/SLN8284.html?impressions=true 
 
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In Yahoo Mail, I open mail, try to scroll down , box shows up--Internet Explorer has stopped working. How do I correct this issue?

1 Answer