I might have been scammed by logmein123! Please help?!?

Question

Okay, so here's what happened:

My mom's Yahoo e-mail got hacked so that an e-mail got sent to her contacts saying that she and her family had been arrested in London and needed money and blah blah blah you might have already heard of it. So I changed her password for her and she hasn't been able to receive any e-mails. I tried sending her one from mine and she still didn't get it. So I call AT&T and they give me this number to get help. I call and end up talking to an Indian guy and he told me to go onto logmein123.com. I went on the site and entered a 6-digit code and he looked into my computer for a couple minutes. My Facebook and mom's e-mail were up in Firefox. He told me he'd get a computer technician to help me out but a minute or so later I realized my call was ended. I thought I accidentally pressed the end button on my phone so I called the number back a few minutes later and talked to a different guy who did the same thing. He then talked to my mom saying it would cost $350 for them to fix it. So after that we immediately hung up and now I just found out they may have gotten a bunch of my information. 

How do I find out if they did get a bunch of my information or not? What should I do? I turned off my computer and turned it back on again but that was like 10 to 20 minutes later. I have a MacBook Pro. I'm scared to death right now so please, please help me.

Anonymous · Accepted Answer

The reson why she cant send mail is in the mail support i think shes been inable to do this since its bots sending this stuff arround and it auto closes the thing that'll make her send stuff, so you'll have to contact the mail support to get it reopened after you've made sure it wont happen again..
first all the info on your pc ex. automatic password logon you'll have to go in and change password and security answer like Whats your dogs name or somthing like that, change every singe password and code also for facebook etc if it auto puts the info in. Also do that with stuff you know they have ofcourse like the mail..
but before doing all this you'll have to well idk if you have xp vista or w/e but go into start then accessories and find system restore  . this will make you able to restore the time on your pc ex. you get the virus 2/1-12 then youre able to reset the time to 1/1-12 so what you've done in meanwhile will all be history and have never happened before. this should be the best way to get it away 
peace!

I might have been scammed by logmein123! Please help?!?

1 Answer