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How to contact Yahoo?

I just received an email from "Yahoo" telling me that if I didn't send them an email back with certain personal information ( Yahoo! ID, password and date of birth) that "Warning !!! Account owners who refuses to reply with his or her information within one week or receiving this warning will lose his or account permanently"

I'm not sending anyone my info unless I'm sure it's really necessecary, but I don't want to lose my account either. I couldn't find a way to contact Yahoo to make sure that it was really from them.. should I just wait and see if it happens or not, or does anyone out there have a way that I can email them???

5 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    This is a well known phishing scam

    just delete it

    And warn all your friends about it.

    and have a great weekend.

    RóGér

  • Lyn G
    Lv 7
    1 decade ago

    It is a scam, Imani, Yahoo would not ask you for your personal information in an E-mail like that.

    It is a scam to get your personal information and/or your money, or both!

    Do not respond to it.

    Report it, forward it to the FTC at spam@uce.gov and to the abuse desk of the sender's ISP.

    For yahoo, report them here: http://help.yahoo.com/l/us/yahoo/mail/ya...

    Choose Fraud as the reason for the violation you're reporting on.

    Also, if the E-mail appears to be impersonating a bank or other company or organization, forward the message to the actual organization.

  • ~o0o~
    Lv 7
    1 decade ago

    you don't need to contact Yahoo about it. Yahoo will never asks information of your account. it is a SCAM trying to phish your account. ignore it and put it on you Spam folder.

  • 1 decade ago

    NOTE: you will not be able to use the live chat option unless you have been designated a POWER MAILER...meaning you send numerous emails...

    Use the website first..has a live chat option..

    Customer care for US.

    http://help.yahoo.com/l/us/yahoo/mail/or...

    When it opens...click on CONTACT US...then click on YAHOO MAIL CLASSIC....then click on CONTACT US again...live chat box should come up at this time....

    Yahoo customer service telephone no 866-562-7219 or 408-349-3300.

    ++++++++++++++++++++++++

    You can access it this way also...

    ...Click on this link...- http://help.yahoo.com/l/us/yahoo/helpcen...

    Once in click on the mail icon....then click on MAIL CLASSIC...once in click on CONTACT US...and the live option should come up...

    +++++++++++++++++++++++++++++

    NOTE: Please remember to pick the best answer by clicking on the THUMBS UP at the end of that particular answer...thanx

    Customer care for UK & Ireland.

    http://help.yahoo.com/l/uk/yahoo/mail/or...

    Yahoo customer service telephone no 0870-352-2000

    In addition...if needed...try below...something should work

    If you need technical help contact customer care at:

    Yahoo! Mail Technical Help Form

    http://help.yahoo.com/l/us/yahoo/mail/ya...

    Yahoo! Customer Service

    866-562-7219

    408-349-3300

    408.349.1572

    The E-Mail address for Yahoo!customer care is

    cc-advoc@yahoo-inc.com

    or

    y_answrs_team@yahoo.com(e missing on purpose in answrs)

    Hope some of this info helps!!!

  • 1 decade ago

    answer some questions which are really stupid..............

    then yahoo will contact u......

    dont waste time u contacting them.......

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